Return and Refund Policy
How to return an item to Deal Fusion Place and when to expect your refund.
- How long do I have?
- 14 days from delivery.
- What condition?
- Unused, in the original packaging, with all parts.
- When is the refund paid?
- Within 14 days of receiving your return.
Last updated: October 7, 2026
01Return window
You have 14 days from the date of delivery to request a return. If your item arrives damaged, faulty or is not what you ordered, please tell us within 7 days of delivery.
02Condition of returns
Items must be unused and returned in their original packaging, with all parts, accessories, manuals and tags. We may refuse or reduce the refund for items that show signs of use or damage that was not present on delivery.
03Items that cannot be returned
- Personal care, grooming and wellness products that have been opened or unsealed
- Gift cards, memberships and digital codes, including software activation codes, once delivered
- Custom or personalized items
- Perishable or expired goods
- Items marked as final sale
04How to request a return
- Contact us at info@dealfusionplace.com or +1 713-252-6426 with your order number and the reason for the return.
- We will send you return instructions and the return address.
- Pack the item securely in its original packaging.
- Ship it with a tracked service and keep your proof of postage.
Items sent back without contacting us first may take longer to process.
05Return shipping
For change-of-mind returns, you pay the return shipping cost. For damaged, faulty or incorrect items, we cover return shipping and will send a replacement or a full refund, whichever you prefer.
06Refunds
We inspect every return and email you once it is processed. Approved refunds are paid to your original payment method within 14 days of us receiving the item. Your bank may need a few more days to show the credit. There are no restocking fees.
07Cancellations
To cancel an order, contact us as soon as possible. If it has not shipped, we will cancel it and refund you in full. If it has already shipped, you can return it under this policy.
08Exchanges
We do not offer direct exchanges. Please return the item for a refund and place a new order for the item you want.
09Gifts
If the item was marked as a gift and sent directly to you, you will receive store credit for the return. Otherwise, the refund goes to the person who placed the order.
10Contact
Deal Fusion Place, 2345 W Halladay St, Seattle, WA 98199, USA · info@dealfusionplace.com · +1 713-252-6426